Indian firms need to focus on revamping their sales model to market an ability to help generate cost savings and add value to the client’s operations. The concern I have is, I see very few companies doing that.” Only two firms had announced a decision to expand sales force.

I had one client telling me ‘I am at a point now where I need to get more offshore plans together, but why aren’t the Indian companies coming and talking to me? Why aren’t they getting more aggressive? That is the question I am getting from clients.

Partha Iyengar, vice president and regional research director at Gartner India, said on 2nd March 2009.

Gartner saw an increase in calls from clients looking for offshoring, with 20% to 30% of these from those offshoring for the first time, he said.In February, NASSCOM slashed its 2008/09 growth outlook for India’s IT exports to 16-17 percent from an earlier forecast of 21-24 percent.

The NASSCOM forecast is actually conservative. I am hopeful the actual numbers would be a few percentage points above the forecast,” Iyengar said. Last week, US President Barack Obama pledged to end tax breaks for companies that send US jobs overseas, but Iyengar said, he did not expect a strong backlash as companies did not offshore work to avail of tax breaks. “I would be very surprised if because of this, there’s a reduction of offshoring.